VMware Workspace One: Imprivata Web SSO with OpenID Connect Setup

Configuring Imprivata Web SSO with OpenID Connect establishes trust between Imprivata as the Identity Provider (IdP) and VMware Workspace One as the Relying Party (RP).

Imprivata Web SSO with OpenID Connect extends Single Sign-On functionality to OpenID Connect applications. Imprivata Web SSO uses OpenID Connect 1.0 standards.

Imprivata Web SSO provides single sign on and secure multi-factor authentication for web applications. Imprivata Web SSO provides an OpenID Connect Identity Provider (IdP) web service, with which the OpenID Connect 1.0-ready applications will integrate. This service in the cloud acts as a front end, with a secure bi-directional connection to your on-premises Imprivata appliances, which in turn access Active Directory. Imprivata Web SSO provides identity management, authentication, and policy enforcement to your OpenID Connect applications inside your firewall, extending the Imprivata experience when users themselves access these applications from outside the firewall.

  1. The user points her browser to the application — the Relying Party (RP).

    You have configured the application to integrate with Imprivata as the Identity Provider (IdP).

  2. The application redirects the user's browser to the IdP.

  3. The IdP executes Imprivata's login screen.

  4. The user supplies the necessary credentials to authenticate.

    NOTE:

    When the workstation has the Imprivata agent online and the user already logged into the workstation, the user is not prompted for their credentials. See Expected Endpoint Workflows.

  5. The IdP generates an Access Token and an ID Token, and provides them to the RP.

  6. The RP grants access to the user, logging her into the application.

Validate OpenID Connect integration settings on the Imprivata Admin Console:

Setting Required / Optional Imprivata Admin Console location
Imprivata Enterprise Access Management 7.6 or later Required Help menu
Imprivata Single Sign On is licensed Required Gear menu > License
Imprivata enterprise is provisioned and connected to the cloud Required Gear menu > Cloud connection
OpenID Connect applications are added and enabled in Imprivata Admin Console Required Applications > Single sign-on application profiles
OpenID Connect applications are deployed to selected set of users Required Applications > Single sign-on application profiles
Imprivata users are assigned to user policy enabled for Single Sign On Required Users > User policies
User policies are assigned to Remote Access workflow Optional; required for multi-factor authentication when the Imprivata agent is offline or not present Users > Workflow policy

Cloud Connection

Imprivata Services will enter the Enterprise ID and one-time cloud provisioning code required to establish trust between your Imprivata enterprise and the Imprivata cloud:

  1. If you're not on the Cloud Connection page already: In the Imprivata Admin Console, click the gear icon > Cloud connection.
  2. Services will enter your Enterprise ID and cloud provisioning code.
  3. Click Establish trust.
BEST PRACTICE:

The cloud connection must be established by Imprivata Services.

Cloud Connection Status

You can review the status of your enterprise's connection to the Imprivata cloud at any time. Status notifications are displayed on the Imprivata Admin Console, and the cloud connection status of every appliance at every site is also available:

  1. In the Imprivata Admin Console, go to the gear icon > Cloud connection.

  2. Every appliance host is listed with its status. If there are problems with a connection, recommendations for resolving the problem are displayed here.

Add VMware Workspace One as OpenID Connect Application

Only the superadmin role is able to configure Web SSO application profiles:

  1. In the Imprivata Admin Console, go to Applications > Single sign-on application profiles.

    All Single sign-on application profiles, including conventional Imprivata APG profiles, Mobile app profiles, and SAML application profiles, are all managed from this page.

  2. Click Add App Profile > Web application using OpenID Connect. The Add web application using OpenID Connect page opens.

  3. Give the application profile a name. This name is visible only to administrators.

    Give the application a user-friendly name. This is the name your users will see when they log in.

  4. Click Generate client credentials. Copy the Client ID and Client Secret values locally.

  5. Click View and copy Imprivata (IdP) OpenID Connect metadata. Copy the Metadata URL locally.

    Leave the Imprivata Admin Console open; Open VMware Workspace One in another window.

NOTE:

The IdP certificate for your Imprivata enterprise expires two years after it is enabled. You will receive an alert on the Imprivata Admin Console beginning 60 days before it expires. When the Service Provider or Relying Party certificate is expiring for a web app enabled for Web SSO, you will receive an alert 90 days in advance.

VMware Workspace One: Identity Provider Configuration

  1. In the VMware Workspace One console, confirm you are in Manage mode.

  2. Navigate to the Identity & Access Management tab > Identity Providers.

  3. Click Add Identity Provider and select Create OpenID Connect IDP.

  4. On the next page, provide the following information:

    • Identity Provider Name: a label for your Imprivata IdP configuration

    • Authentication Configuration: keep Automatic Discovery set, and provide the Imprivata IdP metadata URL in the Configuration URL

    • Enter the Client ID and Client Secret you saved earlier.

    • User Lookup Attribute: Specify how VMware Workspace One will map users. Use email → email.

    • Just-in-Time User Provisioning: unchecked

    • Authentication Method Name: this name will appear in authentication policy configuration.

    • Pass through Claims: unchecked

    • Copy the Redirect URI from WMware Workspace One and enter it in the Imprivata Admin Console.

  5. Click Save.

VMware Workspace One — Create Authentication Policy

Configure the authentication policy to enable user authentication using the newly created Imprivata IdP:

  1. Go to the Identity & Access Management tab > Policies.

  2. Click Add Policy.

  3. On the new page, provide a policy name, and click Next.

  4. Click Add Policy Rule

  5. On the new page, fill in the following fields:

  • If a user's network range is: ALL RANGES

  • and the user accessing content from: you can select All Device Types or be specific, like Android or Windows.

  • and user belongs to group(s): leave this field unfilled to apply the policy to all users

  • Then perform this action: Authenticate using...

  • then the user may authenticate using: select the authentication method name you created for Imprivata IdP earlier.

  • If the preceding method fails or is not applicable, then: Select a fallback authentication method

6. Click Save, then Next and Save again

Optional — VMware Workspace One as Proxy

You can also set up VMware Workspace One as a proxy, when a target application is configured to authenticate against VMware Workspace One using OpenID Connect, and VMware Workspace One delegates authentication to Imprivata as the external OpenID Connect provider.

  1. In the VMware Workspace One console, navigate to the Catalog tab, and click New.

  2. Create a SaaS application using predefined settings from the catalog, or create settings manually.

  3. During the application configuration, ensure that your IdP policy is set as the Access Policy for this application.

  4. Save the application.

  5. Assign users to the created application: Go to the application and click Assign.

  6. Select the users or groups to assign.

  7. Click Save.

Deploy Imprivata Web SSO App Profile

  1. In the Imprivata Admin Console, click Save.

    After you are redirected to the Single sign-on application profiles page, select your new Application profile, and click Deploy.

IT Pilot — Deploy to Select Users

Imprivata Web SSO application profiles offer flexible deployment options.

Deploy your profile to select users for testing:

  1. In the Imprivata Admin Console, go to Applications > Single sign-on application profiles, find your App Profile, and click Not Deployed.

  2. Click Deploy This Application?

  3. Un-check Deploy to All Users and Groups.

  4. Check the domain your test users are located in.

  5. Check These OUs, groups and users

  6. Specify your test users.

  7. Click Save.

  8. On the list of application profiles, check the box next to the profile and click Deploy.

Deploy To Users and Groups

Imprivata Web SSO application profiles offer flexible deployment options.

Deploy your profile to specific OUs, users, and groups as needed:

  1. In the Imprivata Admin Console, go to Applications > Single sign-on application profiles, find your App Profile, and click Not Deployed or Not Deployed.
  2. Check Deploy This Application.
  3. You can Deploy to All Users and Groups, or uncheck this option and deploy to select OUs, users, and groups.
  4. Check the domain your users are located in.
  5. Select For All Users (in this domain) or check These OUs, groups and users
  6. Select specific OUs, groups, and users as needed.
  7. Click Save.
  8. On the list of application profiles, check the box next to the profile and click Deploy.

For complete details, see Deploying Application Profiles.

NOTE:

All Imprivata users synced to the same domain in Active Directory as the Service Provider or Relying Party users, who are licensed for Single Sign On with Imprivata, will immediately be able to log into the Web SSO app using their username and password authenticated by Imprivata Web SSO.

When the workstation has the Imprivata agent online and the user is already logged into the workstation, the user will not be prompted for their credentials.

For complete Web SSO workflow details, see Expected Endpoint Workflows.

Expected Endpoint Workflows

The expected Imprivata Web SSO workflow has the following variations:

Imprivata Agent Online

  1. The user logs into desktop with Imprivata Enterprise Access Management.

  2. The user provides the URL for an app enabled for Imprivata Web SSO.

  3. The app opens. The user does not need to log into it manually.

    Subsequent apps are automatically authenticated within the same browser and the same session.

    If the user closes an app without logging out of the app, he can return to the app during the same session without logging in again.

Imprivata Agent Not Present or Unavailable

  1. The user provides the URL for an app enabled for Imprivata Web SSO.

  2. The user is prompted to log in:

    • If the enterprise does not have an Imprivata Enterprise Access Management MFA Remote Access license, he will be prompted to authenticate with username and password.
    • If the user is included in a user policy associated with the MFA Remote Access Log In workflow, he will be prompted to complete the Log In workflow.
    • If the user is not included in a user policy associated with the MFA Remote Access Log In workflow, he will be prompted to authenticate with username and password.

  3. The app opens.

    Subsequent apps are automatically authenticated within the same browser and the same session.

    If the user closes an app without logging out of the app, he can return to the app during the same session without logging in again.

Imprivata Web SSO on a Imprivata-enabled Mobile Device

  1. The user logs into the device with Imprivata Enterprise Access Management.

  2. The user launches an app enabled for Imprivata Web SSO.

  3. The user is prompted to authenticate.

  4. The app opens. The user does not need to log into it manually.

    Subsequent apps are automatically authenticated within the same browser and the same session.

    If the user closes an app without logging out of the app, he can return to the app during the same session without logging in again.

Imprivata Web SSO on an Unsupported Browser

The expected Imprivata Web SSO workflow on any unsupported browser is the same as when the Imprivata agent is not present or unavailable:

  1. The user provides the URL for an app enabled for Imprivata Web SSO.

  2. The user is prompted to log in:

    • If the enterprise does not have an Imprivata Enterprise Access Management Remote Access license, he will be prompted to authenticate with username and password.

    • If the user is included in a user policy associated with the MFA Remote Access Log In workflow, he will be prompted to complete the Log In workflow.

    • If the user is not included in a user policy associated with the MFA Remote Access Log In workflow, he will be prompted to authenticate with username and password.

  3. The app opens.

    Subsequent apps are automatically authenticated within the same browser and the same session.

    If the user closes an app without logging out of the app, he can return to the app during the same session without logging in again.

For details on supported browsers, see Imprivata Enterprise Access Management Supported Components.

When Another User Logs In

When a subsequent user logs into a workstation, the Imprivata agent terminates the IdP session of the previous user.

Imprivata Web SSO cannot terminate user sessions:

  • In unsupported browsers;
  • On workstations where the Imprivata agent is not present or unavailable;
  • For applications not enabled for Imprivata Web SSO;
  • For OIDC applications that track the RP session with a persistent cookie.
BEST PRACTICE:

Implement Single Log Out for your Web SSO-enabled applications (where supported);

Turn off persistent cookies for Service Providers and Relying Parties; this prevents a user from accessing another user's session after a Fast User Switch.

Manually log out of applications where Imprivata Web SSO cannot terminate the user session;

Close browser windows.

Optional — Number Matching

Multi-factor authentication fatigue attacks, also known as "MFA bombing", are a common cyberattack strategy. In an MFA fatigue attack, the attacker sends MFA push notifications to a registered user. The user may accidentally or absent-mindedly accept one of these push notifications, giving the attacker access to protected resources. This type of attack is generally preceded by phishing of the registered user’s login credentials.

With Imprivata’s Number Matching authentication enabled, users must enter their username and password on their endpoint computer, then a 2-digit code into Imprivata ID that matches the randomly generated number displayed on the application being accessed.

This reduces the risk of the user accepting a push notification they did not initiate, and keeps your digital assets out of the hands of bad actors.

Setup

  1. In the Imprivata Admin Console, go to Users > Workflow Policy.

  2. On the MFA workflow policy page > Authentication Options, select Require Web SSO and remote access users to enter a code when using Imprivata ID for MFA (number matching)

NOTE:

Number Matching authentication is available for Enterprise Access Management Remote Access and Imprivata WebSSO only. Number Matching authentication is not available for the feature Imprivata ID for Windows Access.

This feature does not add Imprivata ID push notifications with number matching to workflows that do not already require the user to accept push notifications. This feature only requires users to enter the code within workflows that already require the user to accept Imprivata ID push notifications. See Expected Workflow, below.

Expected Workflow

In this example, the user is at an endpoint computer where the Imprivata agent is not present, and/or they are completing WebSSO or Remote Access workflows that require the user to accept an Imprivata ID push notification:

  1. The user is logging in remotely, or provides the URL for an app enabled for Imprivata Web SSO.

  2. The user is prompted to enter their username and password.

  3. After the user successfully enters their username and password, they are prompted to approve a push notification sent to their enrolled Imprivata ID. A two-digit code will be shown on the application or resource being accessed.

  4. Imprivata ID will display the username and the application the user is accessing.

    The code expires in 30 seconds.

  5. After the user enters the two-digit code on Imprivata ID, they are given access to the application/resource.

For WebSSO, subsequent apps are automatically authenticated within the same browser and the same session.

If the user closes an app without logging out of the app, he can return to the app during the same session without logging in again.

If the user fails to enter the code correctly, or the code expires, the user must begin authentication again.

CAUTION:

For this workflow, users must upgrade to the latest version of Imprivata ID on their mobile device. Users with versions of Imprivata ID before 2023.2 (iOS) or 2023.1 (Android) will not have the option to simply accept a push notification; they must manually enter the six-digit Token Code to authenticate to all sites.

Optional — Web Login Customization

Configure the appearance of the web login application screens with the logo and color of your enterprise, and set a custom session log out value:

  1. In the Imprivata Admin Console, go to the gear icon > Web app login configuration

    • Select a background color for the login screen (hexidecimal value);
    • Upload a PNG, GIF, or JPG logo (200 x 150 pixels, 250 KB max)
  2. User sessions are logged out after 2 hours by default. Turn off this automatic logout, or select a value between 30 minutes and 4 days.
  3. Click Save.