Departments

Departments in CPAM enable you to organize your server to mimic and reflect your organization's structure. With departments, System Administrators can achieve the following:

• Structure the CPAM server exactly as the corporation.

• Assign Users and Roles to specific departments, providing an additional layer of trust and security.

• Provide granular access to Gatekeepers and Gateways.

This document contains the process to create departments in your CPAM server.

Recommendations

Your CPAM server has the Global department built in. Imprivata recommends that you reserve the Global department for System Administrators, as they have access to all the information, resources, and configurations of the server.

Create a Department

To create a department, navigate to System Admin > Roles > List Departments.

Next to the Global department, locate the three dot menu and click Add Department.

You can add more departments below every department you create.

Adding Departments

After you complete your organization's structure in the Departments page, you can continue to add departments to users, roles, gatekeepers or gateways, and customers.

You can add departments when you create a new user, role, gatekeeper or gateway, and customers. If you have already created some of them, use the following table to identify where you can modify their department:

Features with Departments	Location	Description
Users	Old UI: System Admin tab > Users > View User > Edit > Department section.	When adding departments to roles, gatekeepers, gateways, or customers, these users will only be able to access the features with the same department as them.
Roles	Old UI: System Admin tab > Roles > View Role > Edit > Department section.	When adding departments to roles, users with that role automatically become associated to that department.
Customers	Old UI: Remote Support tab > Customers > View > Department section	When adding departments to customers, you ensure that the users and roles that have the same the department are the only ones that can interact with the customers of the same department.
Gatekeepers and Gateways	Old UI: Remote Support tab > Customers > View > Select Gatekeeper or Gateway > Edit > Department section	When adding departments to Gatekeepers and Gateways, you ensure that the users and roles that have the same department can only see and interact with those gateways and gatekeepers.