Getting Help

If you need assistance, the following options are available from the Help section of the Patient Access Admin Console:

If you need assistance, the Imprivata Support team can help you.

  1. On the Admin Console menu, click Help and then select Contact Support. The Imprivata Customer Experience Center portal opens.

  2. Enter your username and password, and then click Log In.

    If you do not have log-in credentials for the Support Center, contact your Patient Access representative.