Epic MyChart Account Creation

Allow patients to create an account in Epic MyChart by leveraging their existing Patient Access enrollment or by providing a government-issued ID along with a selfie. This feature provides Epic customers with a convenient and secure way for patients to onboard into MyChart and Patient Access, streamlining access to critical healthcare information after their appointment.

Emergency Search

Enables Emergency Department staff to identify unresponsive patients in exceptional circumstances using a photo of the patient’s face. This feature enables fast, automated identification to improve patient safety and reduce the creation of placeholder “John Doe” records.

Epic MyChart Remote Enrollment

Epic MyChart Remote Enrollment enables patients, via the Epic MyChart application, to complete identity proofing and self-enroll in Imprivata Patient Access, ensuring verification at future visits.

This feature provides Epic customers using Epic MyChart with a convenient and secure way for patients to use Identity Verification to onboard into Imprivata Patient Access.

"What's New" notifications in Admin Console

Patient AccessAdmin Console now includes Pendo integration, keeping administrators informed of new feature releases, without needing to leave the Admin Console.

Dashboard filter by location

Patient Access adds a location filter to the Admin Console Usage Dashboard, allowing admins and managers to view utilization by site and access related reports.

Photo Import for Fast Enrollment

Upload photos from Epic to create enrollments in Patient Access. The patient can be authenticated at their next visit without a registrar enrolling them, decreasing time to value.

Patient Access Usage Reports

Reports that pertain to usage to help Patient Access admins and managers understand usage across their organization and in the specific areas they supervise.

Facility and Location Mapping

Patient Access includes the ability for Admins to map machines and users to Epic location designations (Service area, Location, Department) which supports location-based usage reporting.

Integration with the Imprivata Access Management Portal

Patient Access is a supported application of the Imprivata Access Management (AM) Portal, so that users only need to log into one Imprivata portal to be granted access to all of the Imprivata solutions they own.

Roles and Permissions

Patient Access offers the concept of roles with different permissions to ensure that certain information is only available to members of a particular role to help protect patient privacy.

Update Enrollment Photo

When a patient whose face or appearance has changed significantly takes a photo to authenticate, this feature allows the registrar to decide to use that authentication photo as a new enrollment photo (if the quality is high enough) to help improve accuracy and ensure patient photos remain up to date. This feature eases the workload on registrars, helps to increase accuracy, and speeds up the check-in process.

Enroll to Verify

In the identify workflow, a registrar should attempt to identify a patient before enrolling them. When the registrar attempts to enroll a patient, who is already enrolled, Patient Access automatically switches to the verify workflow so that they can be sure they selected the correct record. The interface also advises the registrar of the proper workflow, so that they can follow the correct process with the next patient.

Support for Epic Welcome Kiosks

Epic Welcome kiosk support allows patients to identify themselves with Imprivata Patient Access for more secure self-service check-in.

Includes language support for Spanish.

The Patient Access client installation program has been updated to allow installation on kiosk endpoints.