Editing a Server

To edit a server in the Server Dashboard, locate the server in the Server Status list, and then click the server row. The Server Details page opens.

Server Info

The Server Info section displays the system details for the server.

  1. To uninstall all services on this server, click Uninstall All. Enter your Windows credentials for the server.

  2. To update the connection strings for all services installed on this application server, click Update Service Connection Strings. Enter your Windows credentials for the server.

  3. To refresh the server information, click Reload Details.

  4. The Monitor server setting is set to ON by default. This setting enables the monitoring of the server on the System Health Dashboard.

    In PatientSecure High Availability application server environments, if one or more of your servers will be a standby server, or you do not wish the server to be displayed on the System Health Dashboard, switch the Monitor server setting to OFF.

SSL Info

The SSL Info section displays the certificate thumbprint.

To add a server certificate to the local certificate store:

  1. Click Download Certificate Authority.

    The server certificate .pfx file is downloaded to the local Downloads directory.

  2. When you open the certificate, the Certificate Import Wizard opens.

  3. Follow the instructions in the wizard to copy the certificate to a local store.

To change the server certificate:

  1. Click Edit SSL Info. The Configure SSL Certificate page opens.

  2. You can supply a certificate from a trusted source or generate a new certificate:

  • Click Use an existing certificate.

  • Click Generate a new certificate. This option should only be used in test environments.

  1. Click Save.

  2. Enter your Windows credentials for the server.

    The certificate is updated. For more information, see Replace the Server Certificate

Services

The Services section lists the Imprivata PatientSecure services available for the server.

For an installed service, review the installation information and Install Status indicator:

  • Successful (green): The service is running and communicating with Imprivata PatientSecure.

  • Error (red): The service is not communicating with Imprivata PatientSecure.

To change source settings:

Click Advanced Settings. The Advanced Settings page displays the installed Imprivata PatientSecure components, including:

    • PatientSecure Server Console

    • PatientSecure Database

    • PatientSecure Identity Server

    • PatientSecure Web Services

    • PatientSecure User Interface

    • PatientSecure Reporting Service

    • PatientSecure System Health Service

    • PatientSecure FHIR Service (optional)

    • PatientSecure EMPI Service (optional)

    • NOTE: If you make changes to the source settings for any of the Imprivata PatientSecure components, you may need to reinstall services on the server.

    To view the installation logs for an installed service:

    1. Click the Install Logs button. The Log Viewer opens.

    2. To return to the Server Details page, click outside the log viewer.

    To uninstall an installed service:

    1. Click Uninstall.

    2. Enter your Windows credentials for the server. Uninstalling a PatientSecure service removes the service and its associated files from the database.

    3. Click Yes to confirm.

      NOTE:

      If the uninstall process is incomplete, or the application server is unavailable, select Force Uninstall from the Uninstall drop-down list. This removes the service from the database, but it may not remove all of the associated files. This allows you to reinstall a service on an available server.
      For more information on removing the associated files, see Delete Remnant Files on Uninstalled Servers

    To reinstall an installed service:

    1. Click Reinstall.

      NOTE: If more than one build is available for reinstallation, select the build number from the Reinstall drop-down list.

    2. Enter your Windows credentials for the server. The service is reinstalled.

    3. Check the Installed Status indicator to ensure that the re-installation was successful.

    IMPORTANT: Use caution when reinstalling a Imprivata PatientSecure service, as you may lose saved data.