Duplicate Records Detection
Access to this page is only available to Administrators and Owners.
PatientSecure detects when a patient with the same palm is attempting to enroll with a different patient identifier. When a duplicate is detected, it should be reviewed to determine the action to take.
Duplicates are marked as Resolved when they are merged in the EMR or when the record is deleted from PatientSecure.
The Duplicate Records Detection page displays the following information:
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First and last name
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Sex
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Date of birth
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Patient identifiers
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Enrollment date
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Enrolled by username
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Last authentication date for an enrolled person
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Whether the valid identification was presented
To view duplicate record detection items:
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From the Admin Console menu, select Troubleshooting > Duplicate detection.
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To filter the list, select one or more options in the left pane:
Item Description Patient Identifier
Select one or more patient identifiers from the drop-down list. Optionally, enter an individual identifier number in the adjacent field. Show only dismissed duplicates Select to filter the list by duplicate records that were dismissed. Show only Resolved duplicates
Select to filter the list by duplicate records that were resolved. -
Click Search.
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After the admin reviews the anomaly, to dismiss it, click Dismiss duplicate.
