Getting Started with the Admin Console

The Imprivata PatientSecure Admin Console is a hosted web application that provides authorized users access to configuration settings and Imprivata PatientSecure data for your installation.

Download a PDF of the Admin Console User Guide for Administrators and Users.

The Admin Console is available over a secure SSL connection using HTTPS.

The URL for accessing the Admin Console is unique to each installation. Before you begin, ask your system administrator for the correct address.

For a full list of supported browser versions, see the supported configurations or your Imprivata PatientSecure representative.

To log in to the Admin Console:

  1. Open your browser and type the URL in the address line.

    NOTE: The URL must include the server name and Fully Qualified Domain Name (FQDN), if a domain or an IP address is used. Login addresses using HTTP are automatically redirected to HTTPS.

    The Log In page opens.

  2. Select your server domain from the drop-down list.

  3. Enter your user name in the Username field.

  4. Enter your password in the Password field.

    NOTE: Passwords are case sensitive; user names are not.

  5. Click Log in.

    You may have a limited number of attempts to enter valid credentials. If you are locked out, contact your system administrator.

    The Admin Console home page displays the Dashboard for your installation.

    IMPORTANT: Your Admin Console session will time out automatically after 30 minutes of inactivity.

The License page displays the details of your active license for all hospitals, clinics, and other entities associated with your company in Imprivata PatientSecure. If you have an implementation without an existing license or if your license is near or past its expiration date, you can upload a new license.

IMPORTANT: If your Imprivata PatientSecure license has expired, registrars will still be able to authenticate existing patients, but they will not be able to enroll new patients until you update your license.

NOTE: If your license is still valid when you upgrade to a newer version of Imprivata PatientSecure in the future, you will not need to reapply the license file.

For information on how to obtain a new or updated license, contact your Imprivata PatientSecure representative.

To open the License page:

  • From the Admin Console menu, select Settings > License.

The active license is valid until its expiration date, if one exists. To prevent an interruption in service, be sure to review your active license regularly.

NOTE: If you have not yet loaded a license or your license has expired or needs updating, Settings > License is the only option available on the Admin Console menu until you upload a new license. For assistance, contact your Imprivata PatientSecure representative.

To review your active license:

  1. In the Admin Console, go to Settings > License.

  2. Review the following information for your active license:

    • License version

    • Name of your company

    • Names of hospitals associated with your company in Imprivata PatientSecure that are contractually permitted to use Imprivata PatientSecure

    • Number of clinics or other entities associated with your company in Imprivata PatientSecure that are contractually permitted to use Imprivata PatientSecure

    • Date when the license expires (if any)

    • Date when the license file was created

    • Date when the license file was uploaded to the Admin Console

Users with Owner access should work with your Imprivata PatientSecure representative to obtain a new or updated license:

  • If you have an existing implementation without a license.

  • If you are adding hospitals and/or clinics to your license.

  • If you are nearing the license expiration date.

When you receive a new license, download the license file to a directory accessible from the machine running Imprivata PatientSecure Admin Console.

To upload the license:

  1. From the Admin Console menu, select Settings > License.

  2. Click Upload License.

  3. In the Upload License dialog box, click Browse, navigate to the location of the license file (in .LIC format), and then click Open.

  4. Click Upload.

  5. The license uploads successfully. The message displays the number of clinics added to or removed from your license (if applicable).

The following information is updated on the License page:

  • License version

  • Named hospitals l Number of clinics l Expiration date

  • License file creation date

  • License file upload date

Your access level determines the Admin Console menu items available to you.

NOTE: If Settings – License is the only option on the Admin Console menu, then your license is not active and you cannot access Admin Console data. Users with Owner access may upload a license. For assistance, contact your Imprivata PatientSecure representative.

Element Description
Logo Displays statistics on activities in all locations available to you. You can also access dashboards on activities by facility or by department.
Patient Search Provides access to records for individual patients.
Reports Lists the Imprivata PatientSecure report types and provides access to scheduled reports that have been run.
Settings Set up your installation and configure your location settings, limit user access to facility data, and review and upload your Imprivata PatientSecure license.
Troubleshooting Provides access to the tools for investigating issues in service operations. For more information, see Troubleshooting.
Help Links to the online Help system, Imprivata Customer Experience Center site, and provides information about the Imprivata PatientSecure release.
Notifications

Indicates that there are system messages that require attention. Click to toggle the list of notifications.

Notifications are color coded:

  • Danger (red)

  • Warning (orange)

  • Success (green)

  • Information (blue)

IMPORTANT: Super Administrators should contact their Imprivata PatientSecure system administrator when notifications require attention.
Log out

Exit the Imprivata PatientSecure Admin Console.