Setting Up Your Palm Vein Scanner

Registrars work with Imprivata PatientSecure to match patients with their medical records in your electronic medical record system (EMS).

For installations that use palm scans, Imprivata PatientSecure supports Fujitsu palm vein scanners.

In Imprivata PatientSecure, Epic kiosks only support Gen 2 palm scanners, not the Gen 1 palm scanners.

To use a Gen 1 palm scanner on an Epic kiosk using a 6.12 PatientSecure environment, you will need to use the 4.x or 5.x Epic Kiosk, Hub and Gateway components.

Install the Drivers

To install Fujitsu F-Pro extended drivers with InstallShield:

  1. Disconnect the palm scanner from the computer.

  2. Download the PatientSecure software .zip file from the Imprivata PatientSecure downloads page.

  3. Extract the .zip and navigate to the F-Pro Sensor drivers directory.

  4. Run PSSD_32.msi or PSSD_64.msi, according to your kiosk's platform.

  5. Follow the instructions in the installer.

  6. When the installation is completed, click Finish.

  7. Click Yes to restart the computer.

    Repeat this procedure for each kiosk using a scanner.

Install the Drivers from the Command Line

To install the Fujitsu F-Pro drivers from the command line:

  1. In the extracted .zip directory, navigate to the directory F-Pro Sensor drivers.

  2. From the command line, run the commands, according to your kiosk's platform:

    Copy 
    msiexec /i <pathToFujitsuDrivers>\PSSD_64.msi /qn /forcerestart
    Copy 
    msiexec /i <pathToFujitsuDrivers>\PSSD_32.msi /qn /forcerestart

    where <pathToFujitsuDrivers> is the path to the Fujitsu F-Pro drivers.

Epic Welcome or PatientWorks Kiosks

If you are installing Imprivata PatientSecure on Epic Welcome or PatientWorks kiosks:

  1. Uninstall the drivers from the kiosk.

  2. Install the Fujitsu F-Pro drivers.

  3. Install the Imprivata PatientSecure client software with the kiosk.