The PatientSecure Dashboard

The Scanner Activity section displays a summary of the client machines in your PatientSecure environment.

• Activity (green icon) - indicates that the client machine has recent activity.

• Moderate inactivity (blue timer icon) - indicates that the client machine has been active in the past, but has experienced some period of inactivity.

• Extended inactivity (red timer icon) - indicates that the client machine has been active in the past, but has experienced an extended period of inactivity.

• Information unavailable (gray icon) - indicates that the client machine's activity is unknown.

Activity thresholds are configured in General Settings.

The System Health section displays a summary of the health of your PatientSecure environment, including a summary of event alerts and service alerts.

For additional details, see the System Health Dashboard.

The Maintenance Schedule section displays a summary of the scheduled maintenance tasks performed in your PatientSecure environment, including their scheduled start times.

• Database maintenance

• Site Monitoring data collection

• Biometric Auto-deletion

• Scheduled Reports

• Patient Privacy Intelligence (formerly Imprivata FairWarning)

The Utilization section contains two charts that display interactions (Utilization, Patients Found, Patients Not Found, Patients Enrolled, Opt-outs, and Registrar Declines) for all organizations, facilities and departments available to you. The default setting is Monthly for the year to date.

• The All interactions bar chart displays color-coded activities, by day, week, month, quarter, or year, for the selected date range.

  The legend below the chart displays total counts for each activity type.

  If Utilization Reporting is enabled, a line chart displays the utilization of PatientSecure in registrations. For more information, see About Utilization Reporting.

• The Interactions by Organization or Interactions by Facility or Interactions by Department line chart displays totals for all interactions (default), by month, quarter, or year, for the selected date range, color-coded by the top five organizations, facilities or departments.

  The legend below the chart identifies the organization.

  If Utilization Reporting is enabled, the Utilizations (%) by line chart displays percentages for all interactions in the organization, facility or department by month, quarter or year, for the selected date range. The line chart displays the items by color code; only the top five are displayed in the legend.

  TIP:

  Hover the cursor over a label in the legend to highlight the points on the matching graph line; click a label in the legend to toggle (remove/add) the line on the chart.

For each chart, click Download to generate an image of the chart. The image is exported as a .PNG file in the Downloads folder on your local drive.

Changing the Charts Options

To change the options for the Trends charts:

1. Click the Trends drop-down.

2. Select the Group By filter: daily, weekly, monthly, quarterly, or yearly.

   • When you select the daily view:

     • The default date range displays the past 8 days, including today.

     • Data is collected beginning at 12:00:00 AM on the start date until 11:59:59 PM on the end date.

     • The minimum number of days you can select is 1.

     • When using the daily filter, selecting more than 120 days is not recommended.

   • When you select the weekly view:

     • The default date range displays the past 8 weeks, including this week.

     • A week starts on Sunday and ends on Saturday. If you do not select a Sunday for the start date, the system determines the date of the Sunday immediately before the date you select.

     • Data is collected beginning at 12:00:00 AM on the start date until 11:59:59 PM on the end date.

     • The minimum number of weeks you can select is 1.

3. To select a range of time, click the calendar icon and set the start and end dates.

4. To filter the chart by type of interaction, select the interaction from the Interaction to Include checkboxes:

   • Patients Found

   • Patients Not Found

   • Patients Enrolled

   • Opt-outs (if Opt-out Tracking is enabled).

   • Registrar Declines (if enabled).

   • Utilization (if enabled).

5. Click Save.

The Machine Mappings section displays a summary of the number of machines running the PatientSecure client software that are unmapped and mapped:

• Unmapped indicates the number of machines not yet mapped to a location in your organization.

• Mapped indicates the number of machines mapped to a location in your organization.

For more information, see Machine Mappings.

The Duplicate Patient Records section of the Dashboard displays information representing duplicate patient record handling.

• Active duplicates. The active number of duplicates detected.

• Duplicates detected. The total number of duplicates detected.

• Duplicates resolved. The total number of duplicates investigated and resolved.

PatientSecure detects when a patient with the same palm is attempting to enroll with a different patient identifier. When a duplicate is detected, it should be reviewed to determine the action to take.

Duplicates are marked as Resolved when they are merged in the EMR or when the record is deleted from PatientSecure.

For more information, see Duplicate Records Detection.

The Reports section displays a summary of the last six scheduled reports that ran.

• For a successful report, click the download icon to download the report in its specified format (.XLSX or .CSV).

• For a report that encountered errors, hover your mouse over the report name to view a tooltip with the error message.

For more information, see Scheduling a Report.