Launchpads

The Admin > Launchpads page allows Console Admins to manage settings for your Launchpads.

Automatic Upgrades

Configure automatic upgrades for registered Launchpads.

  • For production use, Imprivata recommends that you switch the setting to OFF.

    • This allows you to more carefully manage your workstations, and test new Launchpad releases.

    • You may update one or more Launchpads manually using the Launchpads List or Launchpad Detail pages.

  • When automated upgrades are enabled, even offline Launchpads will be upgraded automatically to the latest version of Mobile Access Management when they’re connected and running.

  • Automatic upgrades of Launchpads requires that the local Mac user be a macOS local admin, or the GroundControl Launchpad.app must be installed in a directory the local user has full file permissions over.

Device Passcode Management

Apple devices will not fully connect to Mobile Access Management when they are locked with a passcode. Mobile Access Management has a critical feature to clear passcodes — using MDM commands — when devices are not pairing.

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  • The dialog lists any MDM Server you have configured with API integration. Check the servers that will be used for your device enrollment.

  • Mobile Access Management will clear passcodes only from devices managed by Mobile Access Management. Those are devices with a device status of Active or Retired.

  • Whether the server sends a clear passcode command or not, the Launchpad will attempt to pair with devices for up to 5 minutes.

  • If still unpaired after 5 minutes, Mobile Access Management may automate force recovery — erasing and updating devices. This is helpful for Wi-Fi-only devices that are password-locked and have not been unlocked since their last reboot.

Launchpad Monitoring

Launchpad Monitoring is recommended for production Launchpads in use 24 × 7. For more information, see the Launchpad Monitoring article.

Launchpad Display

Customize which columns are displayed on the Launchpad app and the Launchpad Details page.

Launchpad Registration Tokens for Mass Deployment

Manage the registration tokens generated for the Launchpad mass deployment installers. For more information, see Manage Launchpad Registration Tokens for Mass Deployment.

Custom Launchpad Options

Contact Imprivata at support.imprivata.com for questions regarding this feature.