Troubleshooting

The troubleshooting page allows you to inspect many system logs to identify the cause. You can also import patient identifiers from a file and open the Imprivata PatientSecure Server Console to ensure that the application servers are running properly.

• Log Events

• File Processing Logs

• HL7 Messages

• EMPI Messages

• FHIR Messages

• Analyze I-Format Biometric Quality

• Import Patient Identifiers

• Delete Patients

• Duplicate Records Detection

• Open PatientSecure System Health Dashboard

• Open Imprivata PatientSecure Server Console